- 901-372-8020
- 901-201-5336
- Doctor Portal
- Request Supplies
Sending a digital case to R-Dent Lab has never been easier. Simply select your scanner below and follow the instructions to add R-Dent as the default destination on your preferred device.
3Shape TRIOS®
Align Technology iTero™
OPTION 1:
OPTION 2:
OPTION 3:
Carestream
OPTION 1:
OPTION 2:
Dentsply Sirona CEREC®
Medit
OPTION 1:
OPTION 2:
Planmeca®
Shining 3D
DEXIS
Receive $25 off your next R-Dent case when you include a completed doctor preference guide with your case. You may download, print, and complete our doctor preference guide by hand, or you may fill out our editable PDF online and print the completed form when you’ve finished.
Sign in to Doctor Portal to view, print, and pay statements and invoices, upload digital files, add to or modify case notes, and message customer service.
If you have any questions, feel free to text us at 901-201-5336 or give us a call at 901-372-8020.
Text: (901) 201-5336
Phone: (901) 372-8020
Toll-Free: (877) RDENT4U
Request Supplies
R-Dent Dental Laboratory warrants that all dental devices are made according to the doctor’s specifications and approval in the belief that the device will be useful and makes no other warranties including, but not limited to, any implied warrant of merchantability or fitness of a particular purpose. This Limited Warranty and Limitation of Liability will be extended with the presentation of a verified proof-of-purchase, which includes an original invoice number/date, patient’s name, and the original model. This limited warranty extends only to the original purchaser of a device and does not extend to patients or other individuals and/or entities to whom the device(s) is/are sold, implanted, inserted, or delivered. Subject to the return of a device that is placed and then fails, the lab will repair or remake the device without charge for the cost of materials and workmanship or credit the original price paid, at the lab’s option. Specific product warranties are sent with each individual case and is warranted against defects in workmanship and materials for the period specified from the delivery date.
What Is Covered:
◊ Repair or replacement of the product.
What Is Not Covered:
◊ Cash refund of prosthesis.
◊ Cost incurred for removal or reinsertion.
◊ Repairs resulting from accident, neglect, abuse, failure of supportive tooth or tissue structures, improper adjustments or improper dental hygiene.
◊ Incidental or consequential damages including inconvenience, lost wages, and pain and suffering.
◊ Implant cosmetic or precision attachment cases.
◊ Shipping costs for repairs.
Conditions Which Must Be Met For Warranty To Apply:
◊ Prosthesis must be inserted by a licensed practicing dentist.
◊ Patient must adhere to a semi-annual dental maintenance program (cleaning and exam) in the office of a licensed practicing dentist.
◊ Within the limitations of the warranty, the prosthesis, written work authorization and the Original Invoice must be sent to R-Dent Dental Laboratory.
