Helping Dentist Grow Their Practice Since 1978

Our Story

In 1978, a young Randy Grubb realized that he had to make a choice to either be a dentist or a dental technician. Well due to finances at the time, Randy chose to open R-Dent Dental Laboratory, and a career in dental technology was born. His primary focus was to offer excellent customer service combined with high-quality and consistent-fitting Crown & Bridge products with outstanding esthetics. R-Dent still does this today under the leadership of his son Daxton and is one of the finest, full-service, family-run dental laboratories in Tennessee and the Southeast.

In 2003, Daxton joined the family business after graduating cum laude from Christian Brothers University in Memphis with a BS degree in Business Administration and a double major in Finance and Management. Daxton also had a career at Enterprise Inc., where he rose to the managerial ranks in a short period of time. Soon after joining the R-Dent team, Daxton found that he was a good fit for the sales and marketing department. Within a year and half, he helped make the lab full-service by adding many new products and even a removable department. In 2016, R-Dent had grown from seven to sixty-two employees, servicing hundreds of dentists in the West Tennessee area. Since then, Daxton was promoted to President and as of 2020 is now the owner. Today, Randy is retired enjoying some of his time away from the lab, although he routinely visits the lab still. Daxton is continuing to find more ways to help dental practices grow their business by making R-Dent one of the best dental laboratories in the southeastern region. In addition, Daxton’s digital dentistry expertise makes him a key source of information for any dental practitioner getting into the new, digital work-flow. Daxton served as President of the Southeastern Dental Lab Conference and also in the past served on the Business Management Committee for the National Association of Dental Laboratories. He has presented both here in the US and Internationally at and taken part in panel forums at many of the industry’s most prestigious events, including IDS (Cologne, Germany), Chicago Dental Society Midwinter Meeting, NADL’s Vision 21 Meeting, CAL-LAB Meeting, LMT Lab Days, and the Southeastern Conference of Dental Laboratories.

Personalized Service Leads to Lasting Relationships

R-Dent believes in building lasting relationships that benefit the doctor, the patient, and the lab. Our friendly staff is always willing to accommodate your needs. As a family-owned company we strive everyday to offer excellent customer service combined with high-quality products. Please give us a try on your next case!

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R-Dent Dental Laboratory’s General Warranty

R-Dent Dental Laboratory warrants that all dental devices are made according to the doctor’s specifications and approval in the belief that the device will be useful and makes no other warranties including, but not limited to, any implied warrant of merchantability or fitness of a particular purpose. This Limited Warranty and Limitation of Liability will be extended with the presentation of a verified proof-of-purchase, which includes an original invoice number/date, patient’s name, and the original model. This limited warranty extends only to the original purchaser of a device and does not extend to patients or other individuals and/or entities to whom the device(s) is/are sold, implanted, inserted, or delivered. Subject to the return of a device that is placed and then fails, the lab will repair or remake the device without charge for the cost of materials and workmanship or credit the original price paid, at the lab’s option. Specific product warranties are sent with each individual case and is warranted against defects in workmanship and materials for the period specified from the delivery date.

What Is Covered:
◊  Repair or replacement of the product.

What Is Not Covered:
◊  Cash refund of prosthesis.
◊  Cost incurred for removal or reinsertion.
◊  Repairs resulting from accident, neglect, abuse, failure of supportive tooth or tissue structures, improper adjustments or improper dental hygiene.
◊  Incidental or consequential damages including inconvenience, lost wages, and pain and suffering.
◊  Implant cosmetic or precision attachment cases.
◊  Shipping costs for repairs.

Conditions Which Must Be Met For Warranty To Apply:
◊  Prosthesis must be inserted by a licensed practicing dentist.
◊  Patient must adhere to a semi-annual dental maintenance program (cleaning and exam) in the office of a licensed practicing dentist.
◊  Within the limitations of the warranty, the prosthesis, written work authorization and the Original Invoice must be sent to R-Dent Dental Laboratory.

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Available Hours: 7:30 am CST to 4:30 pm CST


Phone: (901) 372-8020
Toll-Free: (877) RDENT4U