R-DENT NEWS

Shell-ebrating Employees: R-Dent's Annual Crawfish Boil

April 2024

R-Dent employees enjoying the Annual Crawfish Boil

What happens when you combine mouthwatering crawfish, enthusiastic managers, and a fantastic staff? You get R-Dent’s Annual Crawfish Boil, an event that’s become a highlight on our company calendar!

This year, our managers rolled up their sleeves, fired up the pots, and cooked up a storm to treat our wonderful staff to a delectable lunch. And let me tell you, it was our best Crawfish Boil yet!

From the moment the savory aroma of Cajun spices filled the air, excitement rippled through the office. There’s something special about the camaraderie that comes with gathering around tables piled high with steaming crawfish, corn on the cob, and potatoes, ready to dive into a feast together.

Our managers went above and beyond for their dedicated employees, ensuring that every detail was perfect. They spent hours prepping and cooking, infusing each batch of crawfish with just the right blend of spices to tantalize our taste buds. And their hard work paid off in every flavorful bite.

But the Crawfish Boil wasn’t just about the food—it was about coming together as a team, relaxing, and enjoying each other’s company. Laughter echoed as shells cracked and stories were shared. It was a chance for everyone to unwind, connect, and celebrate all the hard work that goes into making R-Dent the incredible company it is.

To our amazing managers, thank you for your dedication, your culinary skills, and for bringing our team together for such a memorable event. And to our fantastic staff, thank you for everything you do. Here’s to many more Crawfish Boils filled with fun, flavor, and the wonderful spirit of R-Dent!

Unveiling the Future of Denture Fabrication: A Recap of R-Dent's Next Level Dentures Webinar

March 2024

Gloved hands holding a denture.

In March, R-Dent had the pleasure of hosting the webinar, “Next Level Dentures In 3 Appointments,” featuring the esteemed Jimmy Stegall. This event offered attendees a deep dive into the realm of modern denture fabrication, highlighting the latest advancements in 3D printing technology and materials.

Throughout the webinar, participants were treated to a comprehensive overview of cutting-edge techniques aimed at enhancing the strength, precision, and aesthetics of dentures. Jimmy Stegall, a seasoned expert with over four decades of experience in dental operational, management, and technical fields, led the discussion with his wealth of knowledge and expertise.

One of the key highlights of the webinar was the emphasis on clinical guidelines to streamline chairside procedures. Attendees gained invaluable insights into the essential clinical records required for success and effective acquisition, as well as the evolution of denture impressions and current standards and practices.

Moreover, Stegall introduced a simplified three-appointment approach to digital denture creation, revolutionizing the traditional fabrication process. By leveraging CAD-CAM technologies, advancements in denture fabrication have reached new heights, enabling unprecedented strength and durability in 3D printed denture materials.

Functional try-ins were also underscored as a significant aspect of the denture fabrication process, optimizing patient satisfaction and outcomes. Additionally, attendees were equipped with stress-free removable denture techniques, along with clinical insights and strategies for improved results.

Notably, participants had the opportunity to earn CE credit, further enhancing their professional development and expertise in the field of denture fabrication.

Overall, R-Dent’s Next Level Dentures webinar was a resounding success, providing attendees with invaluable knowledge and insights to propel their practices forward into the future of denture fabrication. Stay tuned for more innovative events and educational opportunities from R-Dent as we continue to drive digital innovation in dental practices and labs across North America.

Mastering Time: A Closer Look at Our 24-Hour Shift

February 2024

Tommy Williams qc-ing a dental prosthesis

In the fast-paced field of dentistry, where precision and timeliness are essential, efficiency reigns supreme. At R-Dent, we’ve elevated the standard of efficiency with our 24-hour shift operation. Led by Tommy Williams, our night shift team plays a pivotal role in ensuring the seamless handling and timely delivery of cases. While the night crew operates exclusively during nighttime hours, our collaborative effort ensures a continuous workflow throughout the day and night. This unwavering dedication to efficiency and quality enables us to consistently meet deadlines without compromise.

Here’s a glimpse into how we’ve cracked the code for timely perfection:

  1. Dedicated Leadership: Tommy Williams brings years of experience and a passion for excellence to our night shift team. His leadership ensures that everyone is aligned with our goals and motivated to deliver their best work, no matter the hour.

  2. Efficient Workflow: Our 24-hour shift allows us to optimize our workflow for maximum efficiency. By utilizing the full day, we can stagger tasks and allocate resources effectively, minimizing downtime and ensuring a continuous stream of productivity.

  3. Timely Delivery: With tight deadlines, delivering on time is non-negotiable for us. Our night shift operation enables us to meet even the most challenging deadlines without compromising on quality. Whether it’s a rush order or a complex project, our team is always up to the task.

  4. Quality Assurance: Despite the speed of our operations, quality remains our top priority. Every member of our team is dedicated to upholding the highest standards of craftsmanship and attention to detail. From initial production to final inspection, we leave no stone unturned in ensuring that every case meets our rigorous quality standards.

  5. Customer Satisfaction: Ultimately, our success is measured by the satisfaction of our customers. By consistently delivering high-quality results on time, we’ve earned the trust and loyalty of clients across industries. Our 24-hour shift allows us to accommodate diverse schedules and time zones, ensuring that we’re always available to meet our customers’ needs.

Through dedicated leadership, efficient workflow, and unwavering quality standards, we’ve set a new standard for excellence in our industry. Whether it’s day or night, you can count on us to deliver results that exceed your expectations.

A Partnership for Patient-Centric Care

January 2024

R-Dent Laboratory Daxton Grub at Life Dental Summit

This past weekend, R-Dent had the privilege to participate in the Life Dental Summit 2024 held in Oxford, Mississippi. This event served as a gathering of dental professionals dedicated to advancing patient-centric care. As a preferred dental lab partner of Life Dental Group, R-Dent seized the opportunity to showcase our unwavering commitment to excellence in dental services through an engaging booth setup at this esteemed event.

Life Dental Group operates as a network of dental practices in the Southeast, empowering them with operational excellence for quality, compassionate patient care. This commitment is demonstrated by ensuring dentists focus on patient care, managing business intricacies, and offering robust support. At the Life Dental Summit 2024, Life Dental Group showcased its dedication by providing resources for effective business management, emphasizing individualized patient care, and highlighting ongoing efforts for growth and patient satisfaction.

The Life Dental Summit 2024 highlights a shared commitment to patient-centric values among dental professionals. As R-Dent dedicates itself to innovation and excellence, the collaborative spirit within the dental community flourishes, promising a brighter future for patients and contributing to a transformative impact on the dental healthcare landscape.

To learn more about the Life Dental Group, click here.

Celebrating the Festive Holiday Season at R-Dent

December 2023

R-Dent employees celebrating the holiday season 2023

At R-Dent, the holiday season is more than a date on the calendar—it’s a magical journey that transforms our workplace into a festive wonderland. The lab buzzes with the spirit of Christmas as our team brings their unique touch to the celebration.

We kick off this enchanting season with a burst of creativity and a sprinkle of festive cheer! Our incredible team breathes life into the office, donning cheerful attire and playful costumes that ignite pure joy and merriment. It’s our way of turning the workplace into a vibrant holiday celebration!

Beyond the delightful decorations and attire, Christmas at R-Dent is a time for laughter and togetherness. The team unites for holiday-themed activities, sharing laughs and creating enduring memories that fortify the bond among colleagues.

Empowering the Future of Dentistry: R-Dent Laboratory Welcomes TCAT Northwest-Covington Dental Students

November 2023

Tennessee College of Applied Technology dental assisting students tour R-Dent Laboratory

R-Dent Laboratory recently welcomed students from TCAT Northwest-Covington’s dental assisting school for a collaborative training initiative. Our experienced team immersed the students in the intricacies of dental prosthetics and cutting-edge technologies. Emphasizing the crucial role of communication in dental practice, the program extended beyond technical skills to include effective interaction with both dental teams and patients. This partnership allowed students to bridge theory and practice, gaining valuable insights into real-world scenarios and fostering a mutual growth environment. 

Daxton Grubb of R-Dent Lab shares insights with TCAT's aspiring dental assisting students.

As R-Dent Laboratory looks to the future, we remain dedicated to supporting educational initiatives, contributing to the growth of the dental community, and shaping a future where dental professionals are equipped with the skills to provide exceptional patient care.

The Tennessee College of Applied Technology is a leading provider of workforce development across the state of Tennessee. With a focus on accessible and individualized programs, TCAT collaborates with local businesses to shape futures and create a skilled workforce. Beyond education, TCAT is committed to shared success, where each achievement contributes to both personal and community prosperity. To learn more about TCAT, click here.

R-Dent and Memphis Dental Society: A Night of Networking and Soccer

September 2023

R-Dent's Daxton and group from the Memphis Dental Society standing in front of a wall.

At the recent Memphis Dental Society’s (MDS) Fall New Dentist Event, R-Dent helped sponsor an evening of fun, networking, and soccer at the Autozone Park/Redbirds Stadium. This event, designed to connect new dentists and dental colleagues, along with their families, was a memorable experience. Attendees enjoyed a Memphis 901FC soccer game against Hartford Athletic while indulging in complimentary food and beverages. With over 80 new dentists, their families, sponsors, and MDS Board members in attendance, the event was a tremendous success.

Memphis Dental Society’s (MDS) Fall New Dentist Event

R-Dent believes in the power of networking within the dental community. The Fall New Dentist Event exemplified this spirit, providing a platform for dentists to connect and forge lasting bonds. It was an opportunity to meet like-minded colleagues and share a passion for dentistry.

The Memphis Dental Society is dedicated to enhancing oral health and supporting its members and is affiliated with the Tennessee Dental Association (TDA) and the American Dental Association (ADA). Their mission is to promote dentistry’s art and science, improve public oral health, and represent their members and the community they serve. To learn more about MDS, click here.

R-Dent Joins the 2023 GPS Dental Summit

August 2023

Daxton Grubb from R-Dent Labs at the GPS Dental Summit.

R-Dent recently had the privilege of attending the GPS Dental Summit, hosted by Guided Practice Solutions (GPS) Dental. As a dedicated Dental Service Organization (DSO), GPS Dental’s mission revolves around making the transition of dental practice ownership seamless. Their goal is to empower dental professionals while enhancing the patient experience. With 37 dental practices and 74 doctors under their umbrella, GPS Dental boasts an impressive commitment to core values, including clinical autonomy, community service, strong retention systems, and continual growth and improvement.

GPS Dental’s first Continuing Education Event took place in Dallas, Texas. The summit was a significant milestone for GPS Dental and offered an exciting opportunity for networking, learning, and growth. The event featured vendor booths and speakers from partner vendors, and it was open to monetary sponsors who played a crucial role in supporting this educational initiative.

To learn more about Guided Practice Solutions (GPS) Dental, click here.

Celebrate Success: Highlights from Our Annual Crawfish Boil and Employee Awards

May 2023

R-Dent'a Annual Crawfish Boil

At R-Dent, we believe in acknowledging and celebrating the hard work and dedication of our employees. One event that holds a special place in our hearts is the Annual Crawfish Boil, where we gather as a team to express our gratitude for the efforts of our exceptional staff. This year’s event was filled with laughter, delicious food, and the recognition of three outstanding employees who truly embody our core values. Let’s take a closer look at the highlights from the Crawfish Boil and shine a spotlight on our deserving award recipients.

R-Dent Nancy

Nancy – Exemplifying Our Core Values

When it comes to embodying our core values, Nancy stands out as a shining example. Her unwavering commitment to excellence, integrity, and teamwork has made a significant impact on our organization. Whether it’s assisting colleagues, ensuring customer satisfaction, or leading by example, Nancy consistently demonstrates the qualities that define our company culture. It is with great pride that we present her with this well-deserved award at the Annual Crawfish Boil.

Chase – Going the Extra Mile

In our fixed department, Chase has earned a reputation for going above and beyond the call of duty. His exceptional work ethic, attention to detail, and willingness to take on challenges have set him apart as truly valuable asset to our team. Chase’s dedication to delivering outstanding results even in the face of adversity, is an inspiration to us all. We applaud his exceptional contributions and are thrilled to honor him with an award at the Crawfish Boil.

R-Dent Sean

Sean – Dedication and Determination

At the Crawfish Boil, we had the priviledge of recognizing Sean for his unwavering dedication and determination in our removable department. Sean’s relentless pursuit of excellence, coupled with his problem-solving abilities, has made a significant impact on our team’s success. He constantly goes above and beyond the ensure the highest level of service for our clients. Sean’s commitment to continuous improvement and his positive attitude make him a true asset to our organization. We congratulate him on receiving this well-deserved award.

The Annual Crawfish Boil at R-Dent not only provided an opportunity for us to enjoy great food and festivities but also allowed us to recognize and honor the exceptional accomplishments of our employees. We extend our heartfelt congratulations to Nancy, Chase, and Sean for their outstanding achievements and well-deserved recognitions. Their embodiment of our core values, willingness to go the extra mile, and unwavering dedication inspire us all. As we move forward, we remain committed to fostering an environment that recognizes and celebrates the achievements of our incredible employees. Together, we will continue to achieve new heights of success.

Dental Professionals Shape the Future of Dentistry at the William F. Slagle Dental Meeting

April 2023

William F. Slagle Dental Meeting. Dental professional talking. Monitor showing dental x-rays.

The William F. Slagle Dental Meeting was held in Memphis Tennessee, where R-Dent Dental Laboratory had the privilege of being a vendor sponsor. The theme for 2023 was “Remembering the Past, Embracing the Present and Shaping the Future of Dentistry.” And over the weekend conference, entire dental teams (dentists, hygienists, and assistants) had the opportunity to participate in courses designed specifically for them to enhance and sharpen their skills within the dental field, and re-certify in all the required annual and bi-annual courses needed for licensure.

The William F. Slagle Dental Meeting is sponsored by The University of Tennessee Health Science Center, College of Dentistry Alumni Association. All profits from the William F. Slagle Dental Meeting are used to support dental education programs at The University of Tennessee.

To learn more about the William F. Slagle Dental Meeting, click here.

R-Dent Attends the Life Dental Group 2023 Team Summit

February 2023

R-Dent's Daxton Grubb speaking at the Life Dental Group 2023 Team Summit

R-Dent Dental Laboratory attended the Life Dental Group 2023 Team Summit in Oxford, Mississippi where dental professionals and business managers from Life Dental Group’s practices across Mississippi and Alabama gathered to learn about the latest technologies and newest techniques in dentistry. Life Dental also used the Team Summit to officially launch Local Life, the company’s effort to support local commuinities through ongoing charitable donations, as well as sponsorship of youth sports teams and other activities.

To learn more about the Life Dental Group, click here.

Request Supplies

R-Dent Dental Laboratory’s General Warranty

R-Dent Dental Laboratory warrants that all dental devices are made according to the doctor’s specifications and approval in the belief that the device will be useful and makes no other warranties including, but not limited to, any implied warrant of merchantability or fitness of a particular purpose. This Limited Warranty and Limitation of Liability will be extended with the presentation of a verified proof-of-purchase, which includes an original invoice number/date, patient’s name, and the original model. This limited warranty extends only to the original purchaser of a device and does not extend to patients or other individuals and/or entities to whom the device(s) is/are sold, implanted, inserted, or delivered. Subject to the return of a device that is placed and then fails, the lab will repair or remake the device without charge for the cost of materials and workmanship or credit the original price paid, at the lab’s option. Specific product warranties are sent with each individual case and is warranted against defects in workmanship and materials for the period specified from the delivery date.

What Is Covered:
◊  Repair or replacement of the product.

What Is Not Covered:
◊  Cash refund of prosthesis.
◊  Cost incurred for removal or reinsertion.
◊  Repairs resulting from accident, neglect, abuse, failure of supportive tooth or tissue structures, improper adjustments or improper dental hygiene.
◊  Incidental or consequential damages including inconvenience, lost wages, and pain and suffering.
◊  Implant cosmetic or precision attachment cases.
◊  Shipping costs for repairs.

Conditions Which Must Be Met For Warranty To Apply:
◊  Prosthesis must be inserted by a licensed practicing dentist.
◊  Patient must adhere to a semi-annual dental maintenance program (cleaning and exam) in the office of a licensed practicing dentist.
◊  Within the limitations of the warranty, the prosthesis, written work authorization and the Original Invoice must be sent to R-Dent Dental Laboratory.

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