R-Dent Dental Laboratory’s General Warranty

R-Dent Dental Laboratory warrants that all dental devices are made according to the doctor’s specifications and approval in the belief that the device will be useful and makes no other warranties including, but not limited to, any implied warrant of merchantability or fitness of a particular purpose. This Limited Warranty and Limitation of Liability will be extended with the presentation of a verified proof-of-purchase, which includes an original invoice number/date, patient’s name, and the original model. This limited warranty extends only to the original purchaser of a device and does not extend to patients or other individuals and/or entities to whom the device(s) is/are sold, implanted, inserted, or delivered. Subject to the return of a device that is placed and then fails, the lab will repair or remake the device without charge for the cost of materials and workmanship or credit the original price paid, at the lab’s option. Specific product warranties are sent with each individual case and is warranted against defects in workmanship and materials for the period specified from the delivery date.

What Is Covered:
◊  Repair or replacement of the product.

What Is Not Covered:
◊  Cash refund of prosthesis.
◊  Cost incurred for removal or reinsertion.
◊  Repairs resulting from accident, neglect, abuse, failure of supportive tooth or tissue structures, improper adjustments or improper dental hygiene.
◊  Incidental or consequential damages including inconvenience, lost wages, and pain and suffering.
◊  Implant cosmetic or precision attachment cases.
◊  Shipping costs for repairs.

Conditions Which Must Be Met For Warranty To Apply:
◊  Prosthesis must be inserted by a licensed practicing dentist.
◊  Patient must adhere to a semi-annual dental maintenance program (cleaning and exam) in the office of a licensed practicing dentist.
◊  Within the limitations of the warranty, the prosthesis, written work authorization and the Original Invoice must be sent to R-Dent Dental Laboratory.